Custom Software Development for Hotel and Wellness Industry

We are a leading software application development company offering hotel & wellness industry-related software solutions at affordable rates. At Eternal, our teams complement traveller delight with modern-day digital solutions.



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Software Development for Hotel and Wellness Industry

The past few decades have seen rapid digitalization in every industry. The hotel industry is no exception to this development. Eternal Web Pvt. Ltd. has continually set itself apart by adopting new-age business solutions for emerging challenges. Our proficient team caters to a wide-range of hotel management needs irrespective of scale. The world has undergone mass globalization and production outsourcing in the last decade which has caused a surge in domestic and international travel. This created a potential market for the hospitality industry to step in and compete to provide higher client satisfaction.

An extensive and vital section of this industry depends on providing a user-friendly digital experience to the guests. Each step of the guest experience, beginning from SEO of search results and reviewing hotel options right until checkout must be digitally managed. Eternal excels in providing the large scale technical support that these sizable projects require by customizing the design process according to the individual business requirements. We grasp the vitality of customer support and interaction for the hospitality industry and implement these requirements at every step.

What We Offer as a Leading

Custom Software Application Development Company

Increase in efficiency

The most prominent gain of custom software is that it boosts efficiency and productivity by making business and operations more effective.

Increase in customer delight

With industry-specific custom software development, software solutions meet the precise needs of customers.

Stay ahead of the competition

To re-establish your business as a leader in your domain, you require custom software development, which puts you ahead of the fierce competition.

Data security

Eternal considers Security first when developing customised software solutions. All our projects match industry benchmarks and enable management protocols.

Mobile apps for increased productivity

You can get developed mobile applications swifter for boosting business productivity with our custom software development teams having expertise across industries.

AI driven solutions for insights

Our AI steered software development services help craft custom artificial intelligence solutions that offer insights and automate your business procedures.

Our Hotel and Wellness Software Solutions

Hotel Management System

  • Enable users to review rooms and vacancies
  • Allow users to make quick reservations
  • Easily manage bills, payments and receipts
  • Generate statistical reports
  • Inventory Management and Accounting
  • Activities booking (restaurant, spa, on-site activities)
  • Provide check-in as quickly as possible (QR code based)
  • Facilitate digital marketing and promotions
  • Database for storing guest information
  • Personalized notifications and targeted promotions
  • Mass notifications for offers and deals
  • Financial Reporting (Revenue/Expenses)

Back-Office Support

  • Tariff management
  • Staff schedule management (housekeeping, servers etc)
  • Customizable website layout
  • Optimization with different hotel reservation search engines (Trivago, OYO etc)
  • Quick response to market changes
  • Product and service bundling
  • Pricing strategies (dynamic pricing based on market trends, past reservations)
  • Seamless integration with the front desk services
  • Accurate tracking of different services (restaurant, gym, spa etc)
  • Channel Management
  • Point of Sale Services (for streamlining all hotel facilities and their

Customer Data Management

Customer Data Management
  • Single interface to control and distribute inventories and reservations
  • Global Distribution Systems, Online Travel Agencies, Direct booking platforms
  • Streamline payment transactions
  • Metasearch engines that cater to different customer bases
  • Segregation of individual, group and corporate reservations
  • Synchronization of the hotel reservation website with external channels

Housekeeping and Staff Management

  • Room status management
  • Staff Assignment
  • Task Assignment
  • In-room services (minibar tracking and stocking, room service)
  • Disruptions and Complaint Management
  • Repair Notices and Follow Ups
  • Location based segregation of personnel and tasks
  • User feedback management

Construction Project Management

  • Integration with front-desk system
  • Manage Loyalty program (award points based on number of services availed or total amount payable)
  • Store data in the most accessible format to provide rapid information retrieval
  • Tracking future guest requirements and requests (Improves customer satisfaction)
  • Catering to individual guest requirements (allergies, pets, varied check-in/check-out times)
  • Integration with existing legacy PMS
  • Measure guest experience by attributes (narrows down minute aspects that can be improved)
  • Manage pre and post stay experience
  • Targeted promotions based on user data
  • Targeted promotions for special offers and discounts
  • Personalized notifications for birthdays and anniversaries

Event Management

Eternal Soft Solutions Expertise
  • Customisation for conferences, corporate meetings, and family events
  • Promotional discounts for larger groups
  • Dedicated staff and services for events
  • Dedicated property assignment for events
  • Organize public events for public holidays (New Year’s Eve, Christmas etc)
  • Manage guest lists for events
  • Extra staff assignments (security, servers, front desk staff)
  • Management of add-on services (guided tours, airport shuttles)

Digital Marketing Solutions

  • Organic marketing (SEO)
  • Create and maintain an online presence
  • Guest testimonials
  • Online reputation management (ORM)
  • Product and service differentiation
  • Google AdWords (PPC)
  • Social media marketing
  • Digital profile management
  • Google My Business management
  • Shopping feed Management

Hire Industry Experts & Dedicated Developers from Eternal!

Hire Industry Experts & Dedicated Developers from Eternal!

Hire our dedicated developers in India, the UK and the USA to build custom wellness and hotel industry software solutions. Eternal comprehends the increasing number of industry-based applications and challenges in the market, for the same, our team of skilled developers helps in all categories of wellness and hotel management software development services.

At Eternal, we know how to enable the success of our clientele working within the hotel and wellness industry. So, unleash the benefits of our industry expertise and leverage the power of modernisation into your business.

Why Select Eternal for Custom Software Development for the Hotel & Wellness Industry?

As a leading custom software application development company, we at Eternal hold an expert team of dedicated industry consultants, experienced developers, and technology specialists to deliver Hotel & Wellness Industry projects successfully.

  • 100% Data and IP Security
  • 100% Transparent Development
  • 100% Flawless Solutions Delivered
  • 100% Technical Support Offered
  • 100% Confidentiality with NDA's
  • Flexibility in Working Hours
  • 100% Project Backup and Restoration
  • 0% Hidden Development Costs

Require Specialised Services of Expert Hotel & Wellness Industry Developers?

What Our Clients Have To Say

Look at our clients' candid feedback to know why they selected, are leveraging and value our technology services.

Our Success Stories

Let us explore Eternal’s successful manufacturing software development case studies facilitating projects with consulting, development, integrations, and implementation.

Our Featured Blogs

Our Hand-Picked and Best-Read Stories on Hotel & Wellness Web Development Services.

FAQs on Software Development for Hotel & Wellness Industry

What is the significance of software development for hotels?

Custom hotel software enables hotel stakeholders to streamline their tasks while cutting down costs and upsurging bookings at the same time. The software solution isn't just significant for daily hotel operations, but it also plays a key role in improving the guest experience.

What are the major categories of hotel & wellness management software?

The two popular models are Cloud Software Solutions and On-Premise Hotel Solutions. The team at Eternal has built Hotel Web Booking Engine Software, Hotel Front Desk System, Hotel Housekeeping Solution, Hotel Channel Management System, Hotel Billing and Invoicing Software, Hotel Reporting and Analytics Solutions on both models.

What are the five must-have functionalities of a hotel management solution?

  • Online Booking Engine
  • Channel Manager
  • Property Management
  • Business Intelligence Module
  • Finance & Accounting Solution

What is the key advantage of using hotel industry software?

One of the prime complication’s hotels face is being poor in time management. With hotel industry software, you will trim down the time spent on administration, upsurge time accessible for reserved tasks, and most prominently, free up time for all the possible stakeholders.

What is the future of hotel industry software?

As a custom software application development company, we can sense that the future of hotel industry software is cloud-based, customisable, and integrated, including comprehensive reporting and analytics to enable a successful business. Hotels which do not upgrade their out-of-date software fall short of customer and staff expectations and are surpassed by competitors.

Let’s Discuss Your Custom Software Development Solutions in Hotel & Wellness Industry

Have queries about your hotel and wellness industry project concepts? Please drop in your project details to discuss with our wellness and hotel industry software solution consultants.

  • Swift Hiring and Onboarding
  • Experienced and Trained AWS Team
  • Quality Consulting and Programming
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